AJIO โ India's fashion (mass + ajio luxe curated luxury) marketplace under Reliance Retail (Reliance Digital) with 25M+ MAU โ has one of the most rigorous seller onboarding processes in Indian e-commerce. Every brand goes through a documented approval workflow before catalog activation.
Complete AJIO Document Checklist (Feb 2026)
- GST + PAN
- Trademark (Class 25)
- Brand deck (mandatory for AJIO Luxe)
- Instagram + Website
- Cancelled cheque
- Product photography (minimum 10 SKUs, model + flat lay)
- MRP + season plan
Timeline breakdown
Standard timeline: 16โ26 days (agency-filed). The difference between agency-filed and self-filed comes down to category-buyer relationships and pre-vetted brand dossiers. Zaroori Retail has direct relationships with AJIO's category buyers, which unlocks the faster tier.
How to prepare documents in 7 days
- 1Day 1โ2: GST + PANVerify GST is active and matches company legal name. Fetch fresh GST certificate from portal.
- 2Day 3: TrademarkConfirm trademark is registered (not just applied). AJIO rejects "TM applied" for premium categories. Class 25 for apparel, Class 3 for beauty.
- 3Day 4: Brand deck + Instagram auditPrepare 5-10 slide brand deck. Grow Instagram to 10K+ (organic + collabs). Add professional Highlights.
- 4Day 5: Product photographyShoot 20 SKUs to marketplace-grade photography (1080ร1440, white BG for hero, 4 lifestyle angles).
- 5Day 6: Bank + legal docsCancelled cheque + updated COI/LLP agreement + brand authorization letter (if manufacturing outsourced).
- 6Day 7: Final compilationCompile everything into a single labelled ZIP + submit via agency for category-buyer intro.
Common rejection reasons
- Trademark still in "applied" stage โ need registered mark
- Instagram under 10K or missing brand identity
- Product photography below marketplace grade
- GST + PAN name mismatch
- Missing category-specific certifications (CDSCO for cosmetics, FSSAI for F&B, BIS for electronics)
